Facilities Maintenance

Facilities Maintenance

Strategic Facilities Maintenance

One of the most important factors of a successful business is strategic facilities maintenance. A solid maintenance strategy keeps the quality and appearance of commercial facilities intact, and communicates value to customers, tenants and business partners.

SMS Assist is no stranger to the demands of facilities management. We’ve developed a facilities maintenance model that reduces costs while allowing your team to focus on core responsibilities and value-added strategic initiatives.

The Demands of Successful Facilities Maintenance

With an internal facilities maintenance plan, businesses are required to balance a diverse range of responsibilities, including:

  • Saving money and time
  • Sourcing vendors for maintenance issues and repairs
  • Extending the life of assets
  • Providing powerful portfolio insights

To address each of these requirements as effectively and efficiently as possible, you need a knowledgeable partner that provides facilities maintenance services and total visibility into your maintenance strategies.

Streamline Facilities Maintenance Services With SMS Assist

Strategic facilities maintenance puts the processes in place to respond to proactive and reactive maintenance needs. You need a solution that eliminates complexity and results in speedy work order resolution. That’s where SMS Assist comes in.

Designed to continuously improve business maintenance strategies, One by SMS Assist is our proprietary platform that equips businesses with complete access to the professionals trained to handle maintenance tasks. Our network of contractors (we call them Affiliates) specialize in a variety of fields, including:

Exterior Maintenance

Reactive Services

Affiliates are available 24/7 to respond to emergency requests including HVAC, plumbing, electrical, roofing and more.

Facilities Maintenance

Scheduled Services

Tap into SMS Assist’s professional network for regular services including pest control, trap cleaning and preventative HVAC maintenance.

Interior Maintenance

Specialty Trades

Moving beyond basic repair and maintenance services, Affiliates specialize in pools, garage doors, water extraction, concrete/masonry and more.

SMS Assist’s business model is unrivaled. Our solution allows property managers to seamlessly manage maintenance operations from start to finish.

Key benefits of SMS Assist include:

Real-time visibility

into spend, quality assurance and service verification.

Significant savings

through a unique business model that drives cost efficiencies and eliminates over-the-top maintenance expenses.

24/7 maintenance management

and a nationwide team covering every step from work order creation to vendor payment.

Risk mitigation and compliance

protecting you from claim-related incidents.

Subject matter experts

and operations specialists to ensure experienced professionals are dispatched to handle maintenance tasks.

Better facilities maintenance starts here.