President of Residential Services
As president of residential services, Adam Love is responsible for the customer experience and operations across one of SMS Assist’s largest and fastest-growing business lines. He works cross-functionally—including closely with our Product and Affiliate teams—to develop systems and processes that deliver a better experience for our residential customers.
Adam came to SMS Assist with years of residential experience across repairs, maintenance, turns, rehabs, and construction. He served as national head of home operations at Opendoor, where he oversaw the company’s maintenance and construction operation and put structure in place that helped grow the business from three to 20 markets. At Invitation Homes, Adam was national vice president of the team that built out all three phases of the business: rehabs, turns, and maintenance. Prior to going back to school for his MBA, he owned AML Construction and Properties.
Adam earned his bachelor’s degree in architecture and design from the School of Architecture and Planning at The Catholic University of America. He also holds an MBA from the W.P. Carey School of Business at Arizona State University.