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Commercial Facilities Management

Facilities Management Made Simple

Commercial property management is changing. Expectations are high, but so are operating costs and the risk of business interruptions. You need a solution that allows you to become more efficient and more effective at the same time


At SMS Assist, we understand the challenges you’re up against. Our team of maintenance experts empowers you to reduce unnecessary work orders, stay ahead of equipment breakdown and enjoy transparency into your operations so that you can maximize your maintenance budget.

Avoid Organizational Risks With Robust Property Management

In today’s business environment, anemic property maintenance strategies create serious risks to your organization:

  • High operating costs and maintenance expenses
  • Poor customer experiences and brand image
  • Unnecessary work orders
  • Extended downtime

Proper maintenance of commercial property allows you to more efficiently retain its value while simultaneously increasing revenue. The good news is there’s a simple, streamlined way to manage commercial property.

Optimized Commercial Facilities Management With SMS Assist

When inclement weather effects several store locations or HVAC units have stopped performing properly, you need a knowledgeable, experienced professional to handle the problem. That’s where SMS Assist comes in.

We’ve worked to simplify facilities management, empowering property managers and businesses with the ability to efficiently oversee operations from start to finish.

When you use our all-in-one solution, ONE by SMS Assist, you’re tapping into a network of over 20,000 Affiliates and our team of subject-matter experts and operations specialists to get the job done. Our specializations include:

Exterior Maintenance

Exterior Maintenance

From snow and ice management to landscaping, we ensure your building’s exterior is clean, appealing and easily accessible to customers – and helps you maintain a positive brand image.

Facilities Maintenance

Facilities Maintenance

We dispatch Affiliates to provide facility maintenance including HVAC, plumbing, electrical, and pest control, guaranteeing your store is up and operating in a time-efficient fashion.

Interior Maintenance

Interior Maintenance

Building interiors in need of service? Affiliates can handle several floor care services (including sweeping, mopping and buffing), as well as restroom and office maintenance.

When you choose SMS Assist, you’re choosing:

Significant Savings

Our technology and unique business model drives efficiencies and significant cost savings to our clients.

Data & Analytics

ONE by SMS Assist provides you with actionable big-data analytics, allowing you to adjust your maintenance techniques on the fly.


You have unparalleled insights into property management including real-time visibility into maintenance spend and consistent quality assurance.

Risk Mitigation

SMS Assist’s $50 million indemnification policy protects you from claims for maintenance-related accidents.

Vendor Quality

An in-house team of operations specialists see that only knowledgeable, reliable professionals are dispatched to your property.

In-depth Trade Knowledge

Subject matter experts are on hand to educate you about maintenance pricing, ensuring you’re not overcharged for services.

Better commercial facilities management starts here.